Privacy Statement

Website of First Choice Financial Services DAC
This statement relates to the privacy practices in connection with this website. Users of this website are advised to read this statement carefully. Any external links to other websites are clearly identifiable as such and we are not responsible for the content or privacy practices of other websites.

General Statement

First Choice Financial Services DAC is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you provide it to us. By providing us with your information when you use the ‘call back’ option of our website, you are consenting to the information collection and use practices described in this privacy statement. Any personal information that you volunteer to First Choice Financial Services DAC will be treated with the highest standards of security and confidentiality. First Choice Financial Services DAC complies with EU General Data Protection Directive (GDPR) for the collection, use and retention of personal information from European Union member countries.

Who are we?

We are First Choice Financial Services DAC. We are a professional financial advice business who provide a wide range of services to individuals and business owners across Ireland such as:

  • Life Assurance
  • Retirement Planning
  • Investments & Deposits
  • Mortgages
  • Debt & Banking Consultancy

To find out how to contact us, check out our contact us page

Types of Data Collected

First Choice Financial Services DAC retains two types of information:

Personal Data:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address and telephone number. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Data:
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website.

This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymized, browser types and other anonymous statistical data involving the use of our website.

Why do we process Your Data?

Personal Data:

You have an opportunity to send us information via this website, such as through the “contact us” pages or any other area where you may send e-mails, request brochures/proposals or provide feedback. You may also choose to provide us with personal data (e.g. name, e-mail, postal address or other contact details) in an e-mail message to the address listed on our site. We use these details solely for the purpose for which you provided them (e.g. responding to your query, sending you invites to events, ongoing review emails or other news items for which you have signed up, etc)

In order for us to provide you with our financial planning services, First Choice Financial Services DAC need to process your personal data to provide you with a contract or sale or service.

Non-Personal Data:

When you browse our website certain statistical information is available to us via our internet service provider. This information may include the IP and logical address of the server you are using, the top level domain name from which you access the internet (for example .ie, .com, etc.), the type of browser you are using, the date and time you access our site and the internet address linking to our site. We may also use temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. This information may be used to help us to improve, administer and diagnose problems with our server and website.

Who we share your information with

We do not share your information with third parties other than as set out in this Policy. We may share your information in the following circumstances:

  • Service providers: We may need to share personal information with our service providers where necessary to provide our services to you. If there has been a breach of our Terms of Use, we may also share personal information with our legal advisors. All of our service providers will be obliged to keep your personal information safe and secure.
  • Consent: We will share your information with a third party where you have allowed us to do so.
  • Business [Transfer]: Where some or all of our company and/or its assets may potentially be or have been acquired, we may need to transfer your personal information to the new or prospective owners.
  • Legal and safety: In certain instances, we may share information where we reasonably believe that it is necessary for legal reasons, to defend our legal rights, to enforce our Terms of Use or to protect our rights, property, users, customers or the safety of any person. For example, we may provide personal information where ordered by a court to do so.

Your rights

  • For processing activities for which we rely on consent as a basis for processing your data, you have the right to withdraw your consent at any time.
  • For processing activities which are based on a statutory or contractual requirement, you may request your data not be processed for that purpose. However, this is not an absolute right and may be over-ridden by our statutory obligations. In other cases, requesting that data should not be processed for a particular purpose may prevent us from executing a contract or delivering a service to you.

You have the right to request

  • A copy of data we hold about you (Right of Access)
  • That any error in data we hold about you is corrected (Right of Rectification)
  • That data we hold about you be erased, unless we have a countervailing interest or legal obligation to retain it (Right of Erasure)
  • That we refrain from processing data for a specific purpose (Right to Restrict processing)
  • Not to be subject to automated processing, including profiling –You also have the right not to be subject to the legal effects of automated processing or profiling
  • A copy of the data in a structured, commonly used and machine readable form to enable you to reuse your personal data for your own purposes across different services (Right of Data Portability)

We will accede to any such valid requests within 30 calendar days of the receipt of a valid request in writing.

Cookie Declaration Cookies – how we use them

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

We use cookies (and other similar technologies) to:

  • Provide products and services that you request and to provide a secure online environment
  • Manage our marketing relationships
  • Give you a better online experience and track website performance
  • Help us make our website more relevant to you.

Software on this site using cookies include:

  • WordPress-the software running the site
  • Contact Form 7-used to send an email to the site owner
  • Apply Online – used to send your details in relation to using our brokerage to apply for a mortgage
  • WordPress SEO-SEO solution for WordPress

Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us.

Security

Your Personal Data will be held on secure servers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data and we treat all the data held with the utmost care and security.

Updating, Verifying and Deleting Personal Data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulation (EU Regulation 2016/679) we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us at [email protected]

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time, we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether we use your information in the new manner.

Contact Information

If you are concerned about how personal data are processed via this website, please do not hesitate to bring such concerns to our attention at the contact details listed below:

First Choice Financial Services DAC
12th Floor
Riverpoint
Lower Mallow Street
Limerick

Telephone 061 317260

Email [email protected]